Privacy Policy
General
HelpFindMeA.co.uk a trading style of DBCK Ltd (“we” or “us”) takes your privacy
seriously. This Privacy Policy explains the steps we have taken to ensure information
you supply to us is kept secure and confidential.
Please read our privacy policy thoroughly as once you use our website services you
will be regarded as having read and accepted this Privacy Policy. You must not use
our website or services if you do not accept this Privacy Policy.
HelpFindMeA.co.uk is the data controller in relation to your personal data. Our
registered office is Unit 1, Listerhills Business Park, Campus Road, Bradford, BD7
1HR. If you have any queries relating to the use of your personal data or any data
protection issues, please contact our Data Protection Officer by emailing
DPO@HelpFindMeA.co.uk
How we use your data?
We may collect personal information you provide when you use our website and its
services. The information acquired may be required to be stored including transactions
you make with us. Periodically we will review the data we hold and ensure we do
not keep data that is no longer required.
We may use your personal information for:
To provide you with an account to access
To communicate with you
To process transactions on and behalf of you
To put you in touch with a third party if so requested
Informing you of offers and services which may be of interest
We would like to keep you informed from time to time by email, phone, post or text
of other products and services which we feel may be of benefit to you. When we capture
your information we will ask you to confirm your acceptance of our use of your data
for these purposes. Unless you untick the box to state otherwise, you consent to
us disclosing your personal information to carefully selected business partners.
You can request for your information to be ceased from being passed to these selected
business partners at any time. This request may result in us ceasing services to
you.
Improving our service to you
To continue pushing better experience and services we may ask for your feedback.
In cases that we do your data is used for this programme of continuous service improvements
and this will not be published on the website. Any data submitted may also be used
for analysis with third party specialists to further improve your experience on
our website.
Electronic Communications
If you agree to receive electronic communications from us, you are also agreeing
to receive additional products and services which we believe may be of interest
to you. Any electronic communications we send will have clear instructions to unsubscribe
at any time.
Security
Our website is a SSL “Secure Site” and keeping your personal data secure is important
to us. However, no electronic data transmission over the internet can be guaranteed
to be totally secure. Whilst we strive to protect your personal data, we cannot
be held responsible or warrant the security of any personal data transmitted to
us and you do so at your own risk. Sensitive data including bank details and credit
cards are encrypted to reduce the risk of fraudulent interception whilst in transit.
Cookies
A cookie is a small text file stamp placed on your computer by a web browser. The
main purpose of a cookie is to identify you each time you visit our website. This
is used for statistical analysis to help us improve our website and its services.
The cookie will be stored for a maximum of six months.
Cookies will also be used to help remember your recent preferences so each time
you visit the website and services can be automatically configured to your last
visit. The more information supplied to us the better your life time experience
will be.
If these cookies are disabled then this may reduce the standard and performance
of our website and its services.
Third party providers
If you choose to enter an agreement with a third party provider from the use of
our website, the information you provided with any other information requested by,
and supplied by you to the third party provider, will be held by the provider and
set out in their privacy policy. It is strongly recommended you have read the third
party’s privacy policy before entering any agreement. We have no responsibility
for the third party’s privacy policy and or any agreements that are set.
Advertisements
The advertisements that are displayed on this website are supplied on our behalf
from third party companies. No personal data or information are used or supplied
to such third party advertisements. However a third party may place a unique “cookie”
on your browser. This cookie does not collect personal data about you but purely
for statistical analysis.
Your rights
You have certain rights under the Data Protection Act 1998 and includes the ability
to access a copy of all your personal information we have about you should you request
it. A fee may be charged for a copy of such information.
HelpFindMeA Personal Account
When opening a HelpFindMeA Personal Account, you agree that HelpFindMeA.co.uk and
other trusted business partners shall be entitled to advise you via e-mail or telephone
of products and services we believe are of interest to you.
Any electronic communications we send will have clear instructions to unsubscribe
at any time. If you do not wish to be contacted by telephone you can send an email
to
help@HelpFindMeA.co.uk